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For each hazard you need to be clear about who might be harmed, it will help you identify the best way of managing the risk. What you do not have to do is to list everyone by name, instead identify what groups of people, for example the people working in the storeroom or people working in the dispatch area of a warehouse.

In each case, identify how they might be harmed. For this you need to look at what type of injury or ill health might occur as a result of the hazard. For example, ‘shelf stackers may suffer back injury from repeated lifting of boxes’.

Remember not all workers are capable of the same task. For example, maybe in a work area there are people with medical problems, disables, young or older people or a pregnant lady.

Each of these groups would be affected in a different way. You may need to list these groups and decide on actions that would be more appropriate to them.

It is not just who you see on your inspection but think about other workers on shift patterns or cleaners, visitors, contractors, maintenance workers who may not be in the workplace all the time.  

Also consider members of the public, if they could be hurt by your activities; if you share your workplace, you will need to think about how your work affects other businesses and visitors as well as how their work affects your staff. Talk to them and ask your staff if they can think of anyone you may have missed.